FAQs

What is the estimated time for completing the self-directed study option?
How long do I have access to the online component of the IFMA Facility Management Learning System?
Once I order the self-directed study option, presumably online with a credit card, what happens? How long does it take to get the password, hardcopy print books, and other deliverables? Do I have to download anything?
Is the IFMA FM Learning System all I need to study to pass the CFM Exam?
Can I take the online quizzes more than one time, perhaps with a different set of questions each time?
What practice tests are available and are they all the same?
Are there uniform milestones for everyone during the training, or can each person move back and forth at will depending on how they want to and need to review and build confidence?
Can I print hard copies of online items like the glossary, flashcards, progress reports, etc.?
When I finished the IFMA FM Learning System, will I have my CFM certification?
Who should I contact if I have questions about the program?
It looks like the FM Learning System covers a few of the same competency areas that FMP and SFP do. Why should I buy the FM Learning System when I already have the FMP or SFP?

   

What is the estimated time for completing the self-directed study option?

The length of time needed to prepare for the CFM Exam depends greatly on the individual.

The CFM Exam is a competency-based certification exam, which means it tests your ability to apply FM knowledge and skills gained through a wide range of work experience as well as related education in the competency areas that define the CFM credential.

Consider when you plan to take the exam and allow enough time to prepare. Candidates must take the exam within three months of application acceptance and payment.

   

How long do I have access to the online component of the IFMA Facility Management Learning System?

Access to the Web-based software is valid for one year from the initial online enrollment (date of the invitation email sent after purchase). Access is granted to the original purchaser only as a Limited License and grants that user a limited, non-exclusive, non-transferable personal license to access and use the online learning center in the IFMA FM Learning System and its content for the user's personal, non-commercial use only.

   

Once I order the self-directed study option, presumably online with a credit card, what happens? How long does it take to get the password, hardcopy print books, and other deliverables? Do I have to download anything?

Within 24 business hours or less of your purchase, you will receive an email response providing an access code for enrolling in the online component. Upon completing the enrollment process, you will have immediate access to the online study tools. We recommend that you complete the pre-test while waiting for the print materials to arrive. The program is Web-based so no downloads are required. Users simply need a Web browser, such as Explorer, to use it.
Once an order is processed, the printed courses are generally shipped within 2 business days. Unless otherwise requested, we ship FedEx ground domestically which takes 3-5 business days.

   

Is the IFMA FM Learning System all I need to study to pass the CFM Exam?

The IFMA FM Learning System is intended to cover the facility management body of knowledge which forms the factual base of the CFM Exam. As a competency-based certification exam, the CFM Exam tests the ability to apply the skills gained through a combination of facility management experience and education to that knowledge base. IFMA makes no warranty that use of the Learning System guarantees passage of the CFM Exam. No coursework is required to sit for the CFM Exam.

   

Can I take the online quizzes more than one time, perhaps with a different set of questions each time?

Yes. You may take the quizzes as many times as you like. Each attempt is recorded in the system. They cycle through a pool of questions, and questions are randomized each time you take a quiz.

   

What practice tests are available and are they all the same?

There are four different types of tests in the online portion of the Learning System. The two diagnostic tests are the Pre and Post tests; they are designed to measure your knowledge of all 11 competencies. The third test type is chapter-specific quizzes, which are included for each competency. Lastly, the “Experience the Exam” practice test provides an opportunity to practice applying knowledge in a competency-based exam similar to the CFM certification exam format.

   

Are there uniform milestones for everyone during the training, or can each person move back and forth at will depending on how they want to and need to review and build confidence?

There is a suggested order for people to follow; however, users can take the quizzes as many times as they like, in any order. It is recommended that they begin by taking the pre-test, then examine their results in the user report. The report will show the pre-test score by competency. The user can then apply themselves to their "weaker" areas based on this information.

   

Can I print hard copies of online items like the glossary, flashcards, progress reports, etc.?

The e-Flashcards are available in a printable format. For all other online items, you are welcome to use your Print Screen function. However, please be advised that the contents of this program are copyrighted, therefore any material printed can only be used by the original purchaser/user of the program.

   

When I finished the IFMA FM Learning System, will I have my CFM certification?

The IFMA Facility Management Learning System is a certification preparation program and is not a substitute for the CFM certification examination. Completing this program does not entitle the users to present themselves as CFMs, or to use the CFM designation. The only way to earn the Certified Facility Manager certification is to apply for and pass the CFM Exam. If you wish to take the CFM Exam, you must submit an application form and separate exam fee through IFMA. Visit www.ifmacredentials.org/cfm.

   

Who should I contact if I have questions about the program?

Candidates who have questions should contact IFMA Distribution Center (HC) at: tel: +1-877-866-1367 (USA/Canada); +1-651-256-2821 (worldwide), fax: +1-651-905-2669; e-mail: CFMprep@holmescorp.com.

   

It looks like the FM Learning System covers a few of the same competency areas that FMP and SFP do. Why should I buy the FM Learning System when I already have the FMP or SFP?

The IFMA Facility Management Learning System provides an overview the 11 competencies that make up the facility management body of knowledge which forms the factual base of the CFM Exam. The print materials and online tools and tests work together as one source to help those preparing for the CFM Exam.

The FMP materials are designed to provide you with the solid foundational knowledge in the 4 fundamental competences needed to function successfully in an FM position: Operations & Maintenance, Project Management, Finance & Business, and Leadership & Strategy while the SFP materials provide a deep examination of sustainability topics.

The experience you gain while working in a variety of FM positions will be a critical part of your CFM Exam preparation.  As a competency-based certification exam, the CFM Exam tests the ability to apply the skills, gained through a combination of facility management experience and education, to that knowledge base.

Current FMPs and SFP are eligible for special FM Learning System pricing. Please contact us for more information: email CFMprep@holmescorp.com or call +1-877-866-1367.